Questions? Send us an email
Contact infomation
- Plushy Kids, Via della Spiga 12, 20121 Milano MI, Italy
- +39 037 097 7563
- support@plushy.kids
Opening hours
Mon - Fri, 8:30am - 10:30pm,
Saturday, 8:30am - 10:30pm,
Sunday, 8:30am - 10:30pm
FREQUENTLY ASKED QUESTIONS
Yes! Every Plushy Kids product is 100% authentic and exclusively designed with safety, comfort, and quality in mind. We work with trusted manufacturers who meet strict quality and safety standards.
Absolutely. If you’re not completely satisfied with your order, you can return or exchange it within 30 days of delivery. Items must be unused and in their original packaging. For help, contact our support team at support@plushy.kids
Yes, we do! Plushy Kids ships worldwide. Shipping times and rates vary depending on your location — you’ll see all options at checkout.
You can reach our friendly support team anytime via support@plushy.kids or through the Contact Us page. We aim to respond to all messages within 24 hours.
Our plushies are easy to clean! Most can be hand washed or gently machine washed. Always check the care instructions on the product page for the best results.